NHFCU's Employee of the Month

Laura Bilsborough, Consumer Loan Underwriter

Laura Bilsborough joined NHFCU's Lending Department as a Lending Representative in August 2021. Although she had no prior financial services experience, Laura proved herself quickly, learning about the industry and gaining new knowledge every day.

By mid-year 2022, Laura had transitioned to work as a Consumer Loan Underwriter. In this position, she taught herself how to input and process loans, produce documentation, and gained an overall understanding of how to best help members, thus exceeding member expectations.

Laura's love of learning was amplified when we recently implemented new lending software. She became proficient with all aspects of the new system, assisting with training staff on system navigation, developing workflows, and offering guidance on loans.

Laura continues to stretch her knowledge with NHFCU, continually researching ways she can make things more efficient and make an even greater positive difference for her co-workers and our members. Laura demonstrates a calm, thorough approach in every situation and possesses a wealth of accumulated knowledge - this has earned Laura the title of “go to person" for Lending.

Congratulations Laura!

L to R, David Richard, D.F. Richard Energy, Marilyn Staff, BSN, RN, CCM, FedPoint, and Laura Davie, Institute for Health Policy and Practice.

PRESS RELEASE
For Immediate Release
For more information contact:
Cornerstone VNA

Erika Lee, Director of Advancement
Phone: 603-994-7012
Email:  elee@cornerstonevna.org

Cornerstone VNA Welcomes Three New Board Members

Rochester, NH – Cornerstone VNA, your local nonprofit home health and hospice care organization, is pleased to welcome and introduce the newest members of their Board of Directors, Marilyn Staff, RN, David Richard, and Laura Davie.

According to Julie Reynolds, RN, MS, President/CEO, “We are thrilled to have Marilyn, David and Laura join our dynamic and steadfast Board of Directors. In addition to sharing a passion for our mission, they all bring extensive experience in health care and leadership skills.” Julie adds, “Marilyn, David and Laura are joining our board during an exciting time as we kick off our 110^th year anniversary, and work together to honor our past, celebrate the present, and look ahead to the bright future of our VNA.” 

A graduate of Boston College, Marilyn Staff, BSN, RN, CCM has been an RN for over 35 years and is currently the Director of Care Coordination at FedPoint located in Portsmouth, NH. For over 8 years, she has been overseeing Care Management and Fraud Waste and Abuse for the Federal Long Term Care Insurance Program. She has extensive senior leadership and clinical operations management experience in various settings, as well as significant risk and audit experience.  A strategic, analytical, and visionary leader, Marilyn is a past member of the Massachusetts Home Care Alliance and collaborated to establish the first Salem State Universality (previously SSC) Nursing shadow program.

David Richard is currently the sales manager for liquid fuels and equipment as well as head of community outreach for D.F. Richard Energy in Dover, NH. Prior to re-joining his family’s business in 2015, he was an occupational therapist for over 20 years in various settings, including skilled nursing facilities (SNF), and visiting nurse agencies. He has also held department management positions in SNF settings, including lead therapist positions in various VNA settings.

David shares, "I am honored to be a part of such a passionate group of professionals that provide much needed home health services to the greater Rochester area and beyond. Additionally, I have experienced Cornerstones VNA's services firsthand as they have provided amazing care to my mother in her final weeks. All I can say is that I was much impressed with the level of compassion and level of communication to myself and my siblings. It was comforting to all of us. I would not hesitate to recommend Cornerstone VNA to anyone in need of at home care."

Rochester resident, Laura Davie, is the Director of the Long Term Care and Aging focus area at the Institute for Health Policy and Practice (IHPP). She is also the Co-Founder and Co-Director of the Center on Aging and Community Living (CACL), a collaboration between IHPP and the Institute on Disability at the University of New Hampshire in Durham, NH. Laura joined IHPP in 2005 and provides leadership, project management, facilitation, and evaluation across multiple projects focused on person-centered options for older adults to support them to live and age in communities of their choice. Currently, Laura is a Cornerstone VNA Hospice Volunteer, an active member of the Tri-State Learning Collaborative on Aging’s Advisory Board, and is a collaborative partner in the NH Senior Leadership Series. Laura was a New Hampshire Public Health Association Board Member (2009-2016) and served as Vice President (2011-2015).

Laura shares, “As a hospice volunteer these past two years, I have learned about the breadth and depth of services Cornerstone VNA provides and the high caliber of people they employ. Joining the board is an opportunity to serve Cornerstone VNA, but also our community. Sustaining and expanding home-based services is vital to the health and well-being of individuals in need of care and their caregivers.”

Cornerstone VNA currently serves Rockingham, Strafford, Belknap and Carroll Counties in New Hampshire and York County in Maine. The team at Cornerstone VNA provides award-winning care and support through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty and Community Care. For 110 years, Cornerstone VNA has been committed to bringing services to people of all ages so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end-of-life care. To learn more about Cornerstone VNA, visit www.cornerstonevna.org or call 800-691-1133.

 

PRESS RELEASE

For Immediate Release

For more information contact: 
Cornerstone VNA
Erika Lee, Director of Advancement
Phone: 603-332-1133 x1203
Email: elee@cornerstonevna.org

 

Cornerstone VNA Receives Multi Year Grant from New Hampshire Charitable Foundation

 

Rochester, NH: Cornerstone VNA is thrilled to announce they have received a $60,000 grant from the New Hampshire Charitable Foundation. The grant, which will be paid in $20,000 installments over a three-year period, was made possible by gifts from the following fund(s): Charles and Aroline B. Greenfield Fund, Cocheco Fund, Edmond and Margaret Drouin Charitable Fund, Greater Portsmouth Rehabilitation Center Fund, Marcia G. Moody Fund, Robert and Alexandria Lowe Fund. This important funding will help further Cornerstone VNA’s mission to promote the optimum level of well-being, independence, and dignity of those living in the community by providing trusted, compassionate and expert health care.

 

This multi-year grant will be used in-part for a rehabilitation training platform that will provide standardized patient education for exercises and provide professional education for their rehabilitation therapists. Furthermore, it will support underfunded specialty programs, such as Lymphedema, and specialized training for clinicians, which is critical due to the increased level of care needed to support patients at home with complex medical conditions. Funding will also support access to care for those in need, as well as efforts to attract, retain and train skilled staff.

 

According to Julie Reynolds RN, MS, Cornerstone VNA President/CEO, “We are so very grateful for the Charitable Foundation funding, which will enable us to continue our important work with expertise and excellence. These funds impact our ability to keep our clinicians up to date with the newest trends in healthcare, and providing specialty services to our most vulnerable residents in NH.”

 

About Cornerstone VNA: Cornerstone VNA currently serves Rockingham, Strafford, Belknap and Carroll Counties in New Hampshire and York County in Maine. The team at Cornerstone VNA provides award-winning care and support through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty, and Community Care. For 110 years, Cornerstone VNA has been committed to bringing services to people of all ages so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end-of-life care. To learn more about Cornerstone VNA, visit www.cornerstonevna.org or call 800-691-1133.

 

About the New Hampshire Charitable Foundation: The New Hampshire Charitable Foundation is New Hampshire’s statewide community foundation, founded in 1962 by and for the people of New Hampshire. We are the place where generosity meets the dedication and ingenuity of nonprofits and the potential of New Hampshire students. For six decades, thousands of people have entrusted their charitable resources to the Foundation, creating a perpetual source of philanthropic capital and making it possible for the Foundation to award more than $60 million in grants and scholarships every year. For more information, please visit www.nhcf.org or call 603-225-6641.

PRESS RELEASE
For Immediate Release
For more information contact: Cornerstone VNA
Erika Lee, Director of Advancement
Phone: 603-332-1133 x1203
Email: elee@cornerstonevna.org

 

Cornerstone VNA Celebrates 110 Years

Rochester, NH – January 2023, marks the 110^th anniversary of Cornerstone VNA, a local nonprofit home health and hospice care organization serving Strafford, Rockingham, Belknap and Carroll Counties in New Hampshire and York County in Maine.

Cornerstone VNA is excited to celebrate its 110^th year and is proud to look back on their impressive history of providing care at home.  In 1913, the Rochester Women’s Club, led by president and philanthropist, Norma Snow, and the Ladies Aide of the First Church Congregational founded the VNA to provide homecare services.  For more than a century, Cornerstone VNA has been committed to bringing services to people of all ages, so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end of life care.  As a full-service home care organization, Cornerstone VNA provides award-winning care and support through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty and Community Care.

Julie Reynolds, RN, MS, President/CEO states, “I have proudly worked as a home care nurse since 1987 and joined Cornerstone VNA in 1994. I have experienced so much personal and professional growth in my time at Cornerstone VNA, and it has been an honor to lead this organization as the President/CEO for the past 10 years.” Julie continues, “Although we have grown tremendously in recent years, we still pay tribute to our founder and our remarkable history of providing high quality care to our patients and our community.”

Particularly in the last decade, Cornerstone VNA has experienced significant growth which earned them recognition as the Business NH Magazine 2020 Health Care Business of the Decade, as well as numerous other awards including most recently the Falls Chamber of Commerce 2022 Nonprofit of the Year, and the 2022 Best of the Seacoast Best Home Health Care.

As the region braced itself for the impact of the COVID-19 pandemic in 2020, Cornerstone VNA was well-prepared thanks to their ongoing emergency preparedness efforts. They continued providing care to patients and developed innovative ways to remain connected to their local communities. They also broke ground on an important capital project in October 2020 to expand their building and renovate their existing space to address the growing needs of their patients, staff, and community members. Over the years, Cornerstone VNA has remained proactive in its approach to researching and implementing innovative specialty services, including a remote telehealth monitoring program, to meet the complex needs of their patients to ensure positive outcomes.

With a staff of over 170 team members, Cornerstone VNA has a depth of longevity that is quite extraordinary. Sandy Powers, RN, has been a nurse at Cornerstone VNA for thirty-one years, and is known fondly by her patients as “Nurse Sandy”. Sandy remarks, “I’ve had various roles over the last 30 years, and it has been a wonderful ride with all of them. I’ve gained so much knowledge working as an RN in home care.”

From longtime nurse, Sandy, to recently enlisted team member, Megan Casey, RN, BSN, the positive feeling of being a nurse and working in home care is just as strong. Megan shares, “There’s something remarkable and rewarding about caring for patients in the home setting, often at their most acute and vulnerable states, and being part of an agency (family) that provides endless support and appreciation. I don’t just love what I do, I live for it.”

 

To learn more about Cornerstone VNA, visit www.cornerstonevna.org or call 800-691-1133. Visitors to the website can also learn more about Cornerstone VNA’s history by reading their historical blog posts, which will be posted each month throughout the year.

    

PressRelease

For Immediate Release
January 20, 2023
Contact: Andrea Pruna
Senior Vice President, Chief Growth Officer
Phone: 603.422.9815
Email: apruna@necu.org

Northeast Credit Union Hires Ken Lawrence as SVP, Chief Information Officer

Portsmouth, NH – Northeast Credit Union is excited to announce the hiring of Ken Lawrence as Senior Vice President, Chief Information Officer. As a leader in Information Security and IT Infrastructure, Ken brings over 20 years of experience to his new role at Northeast, where he will implement and lead technology transformations that will support the credit union’s commitment to enrich and nourish the lives of their employees, members and community.

“We’re excited to leverage Ken’s vast IT skillset and executive leadership experience as we focus on enhancing our technology that safely and securely delivers our services and products to our members.” Shares Chris Parker, President and CEO.

Ken adds, “I’m thrilled to join Northeast Credit Union and develop ways to enhance the member experience as we embark on the mission to enrich and nourish the lives of others; I cannot think of a better way to start the year.”

Ken comes to Northeast from Partners Federal Credit Union in Orlando, Florida where he served as their Senior Vice President of Technology and Chief Information Security Officer. His storied career includes spearheading the end-to-end delivery of IT infrastructure and applications for large-scale, globally distributed data centers, creating IT security teams, and providing Special Operations support to the United States Army for 15 years as the Director of Corporate Security, Infrastructure & Architecture.

About Northeast Credit Union

Northeast Credit Union is a member-owned and not-for-profit organization whose mission is to enrich and nourish the lives of others: its members, its employees and its communities.  Northeast CU provides a cooperative banking experience that invites others to take part in making our communities thrive through elimination of food insecurity, access to affordable housing and support of education. From its humble beginnings at the Portsmouth Naval Shipyard in 1936, Northeast has grown to more than $2 billion in assets, over 147,000 members and 18 branches throughout New Hampshire and Maine.

Connect With Us
necu.org | 888-436-1847 | memberservices@necu.org 
Follow us on Facebook at facebook.com/northeastcu and Instagram at @northeast_cu.

Congratulations Meghan Noone, NHFCU Employee of the Month, December 2022

Meghan Noone joined NHFCU in 2017 as a part-time teller, bringing 20 years of experience from other financial institutions. Staff and members quickly learned of Meghan’s natural ability to guide, teach, inform, and listen. Her way of making people feel comfortable about their personal finances without judgement is the key to her success. Members know they are not alone on their journey to financial wellness with Meghan’s guidance. Her exuberance and skills to help and connect with people led to her promotion in 2018 to full-time Senior Financial Wellness Coach.

Meghan’s passion is providing a great experience to NHFCU members. She recently received an incredibly glowing letter from a member detailing the level of service she delivers. She also contributed her talents beyond her ongoing responsibilities. Throughout the last half of 2022, Meghan offered support and training to the NHFCU front line while overseeing the Centers for Finance & Education. This included financial education consults and meetings with schools, individuals and community partners. Added to that, when the credit union ran into unplanned staffing shortages, Meghan reprioritized her own schedule to accommodate and assist others.

“Anything else I can do for you today?” Meghan enthusiastically asks this at the end of every meeting and phone call, whether it be with coworkers or members. She always goes the extra mile to ensure she’s covered everything and more.

In April of 2022, Meghan took on her new role as Business Development & Financial Wellness Leader. She oversees the NHFCU Centers for Finance & Education and its employees. She is also responsible for business development initiatives, enhancing relationships with existing membership groups and cultivating new relationships within the communities the credit union serves.

Meghan demonstrates what it takes to be a leader and a team player for NHFCU every day. Congratulations, Meghan!

The Greater Barrington Chamber of Commerce will hold its Annual Dinner on Saturday, November 5, at the Rochester Country Club at 5:30 p.m. The Dinner will recognize the 2022 Business Leader of the Year and Barrington Citizen of the Year.

Michael Guyre of Audio Events is the Business Leader of the Year, and James Calef and Rebecca Hess-Calef (Jim & Becky) are jointly the Citizen of the Year.

Tickets for the event WILL BE AVAILABLE SOON at The Chamber website, barringtonchamber.org. The celebration event WILL BE OPEN TO THE PUBLIC

Jim and Becky Calef

Mike Guyre (Photo courtesy of Jason Corey Photography)

(Concord, NH)  NH Federal Credit Union (NHFCU) has appointed Thomas (Tom) Weaver to Senior Vice President/Chief Lending Officer and Rodney (Rod) Dauteuil to Vice President, Compliance.

Thomas (Tom) Weaver:  Senior Vice President/Chief Lending Officer.

Tom Weaver has spent thirty-six years in the financial services industry working in both banks and credit unions.  Tom’s experience in consumer, mortgage, and commercial lending, along with retail banking, provide him a wealth of knowledge to deliver to NHFCU and its members. Most recently, Tom was the Senior Vice President/Commercial Lending with Salem Co-Operative Bank.  Before that, he spent many years leading and expanding the loan portfolio as Senior Vice President/Chief Lending Officer for Northeast Credit Union.  Tom is excited to join us and is looking to enhance NHFCU’s lending services and accessibility in new and exciting ways.

“I’m thrilled to be back in the credit union movement, where people come first.  There’s a great opportunity for us to make our lending services even stronger and deliver unparalleled experiences at NHFCU.  If I have anything to say about it, NHFCU’s members have a lot to look forward to!”

 

Rodney (Rod) Dauteuil has been promoted to Vice President, Compliance, for NHFCU.  Rod, NHFCU’s Compliance Officer from 2019 to 2020, rejoined the credit union in January 2022.  Rod is a 35-year banking

 

veteran, holding positions in both credit unions and banks. His experience includes risk management, regulatory compliance, internal audits, and residential and consumer lending.  Rod holds several industry certifications including: Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), NAFCU Certified Risk Manager (NCRM), and Credit Union Compliance Expert (CUCE).   Rod will lead and oversee all compliance management and related areas for NHFCU.  “I’m proud to be an integral part of a great organization, and I’m looking ahead to all of the improvements we are planning for our membership.” 

 

NH Federal Credit Union (NHFCU) is a $330 million financial cooperative with locations in Concord and Lee, NH.  Beyond traditional savings and lending products, NHFCU also offers free financial education and one-on-one coaching through the Centers for Finance & Education.  To learn more about NHFCU and the Centers for Finance & Education, call (603) 224-7731 or visit their website, www.nhfcu.org.

Job Posting - Accounts Payable & Payroll Specialist

CONCORD NH

Days/Shift: Day shift

Hours: Part-time 25 hours

Functions:

 

25 hours per week with flexible options

This is a perfect position for

·          a professional re-entering the workplace without a full-time commitment

·          someone working toward a professional accounting degree looking for a side gig while studying

The Accounts Payable/Payroll Specialist will perform tasks necessary to update general ledger, maintain accounts payable and employee expenses, maintain prepaids and fixed assets, wire transfers and employee payroll processing as well as credit union credit and debit card monitoring and processing. Will also prepare various accounting reports as requested.

We are looking for a team player to fill this 25 hour position. Some flexibility to the schedule may be needed during certain times of the month, otherwise we can also be flexible with accommodating your schedule.

 

Qualifications:

Minimum Qualifications:

 

Preferred Associate degree in Accounting or Finance and 2 to 4 years of relevant experience.

 

1. Knowledge and level of competency commonly associated with the completion of an Associate Degree in Accounting or Finance and 2 to 4 years of relevant experience in a financial services environment.

 

2. Experience sufficient to understand the diverse objectives and functions of the position, or any equivalent combination of education or experience which demonstrates possession of the required knowledge, skills and abilities.

 

If you are interested, please reach out at jobs@nhfcu.org

Job Type: Part-time
Pay: $17.00 - $24.00 per hour

Department: Accounting

Location:  New Hampshire Federal Credit Union

                     70 Airport Rd., Concord, NH 03301

(Concord, NH) – Lisa Gilbert joined New Hampshire Federal Credit Union in 1987 as a part-time Computer Operator and later that year became a full-time Computer Operator. Her attention to detail and knowledge of technology led to her promotion as Department Manager in 1995. As technology advanced, so did Lisa’s skills. In 2000, she became Information Systems Manager. She then moved into the role of Information Systems Administrator.

Lisa’s skillset broadened and in 2017, she became Operations Manager. In this role, Lisa handles concerns members may have with debit cards, online banking, and much more. Over the years, Lisa has seen many changes. She states: “I have witnessed the Credit Union’s growth from one to three offices, with the opening of the North Main Street and Lee locations, and then the creation of the Centers for Finance & Education.”

With the introduction of email, the internet, and upgrading to electronic services, Lisa learned to better serve members using the new technologies. She has also watched NHFCU’s assets grow to $330 million.

Through the transitions, Lisa’s top priorities remain the same – to show empathy and professionalism, and an eagerness to provide options and solutions for members.

NH Federal Credit Union (NHFCU) is a $330 million financial cooperative with locations in Concord and Lee, NH.  Beyond traditional savings and lending products, NHFCU also offers free financial education and one-on-one coaching through the Centers for Finance & Education.  To learn more about NHFCU and the Centers for Finance & Education, call (603) 224-7731 or visit their website, www.nhfcu.org.